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Terms & Conditions

Neowell Terms & Conditions

Last Updated: November 2025

1. Introduction

Welcome to Neowell Africa. By accessing or using our website (www.neowell.africa) and related services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.

2. Use of Our Website

The content and materials provided on this website are for general informational purposes only. You agree not to misuse this website or engage in any activity that could harm, disable, or impair its functionality or interfere with other users’ access.

3. Intellectual Property Rights

All content, including text, graphics, logos, and images, are the intellectual property of Neowell Africa unless otherwise stated. You may not copy, reproduce, or distribute any materials from this site without prior written consent.

4. Accuracy of Information

While we strive to ensure that all information on this website is accurate and up-to-date, Neowell makes no warranties or representations about the completeness, reliability, or suitability of the content. Use of any information is strictly at your own risk.

5. Third-Party Links

This website may contain links to third-party websites or services. Neowell does not control and is not responsible for the content, policies, or practices of such external sites. Accessing these links is at your own discretion.

6. Limitation of Liability

Neowell shall not be held liable for any direct, indirect, or consequential damages arising from your access or use of this website or any linked site. This includes, without limitation, loss of data, profits, or business opportunities.

7. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

8. Updates and Modifications

Neowell reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting to this page.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising shall be subject to the exclusive jurisdiction of the Kenyan courts.

10. Contact Us

For inquiries regarding these Terms and Conditions, please contact us at:
Email: info@neowell.africa
Phone: +254 (0) 723 022 702
Website: www.neowell.africa

Neowell Privacy Policy

Last Updated: November 2025

1. Introduction

At Neowell Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website (www.neowell.africa) and related services.

2. Information We Collect

We may collect personal and non-personal information to help us provide better services. This includes:

  • Personal Information: such as your name, email address, phone number, or company details when you contact us or fill out forms.
  • Technical Data: including IP address, browser type, and usage data collected automatically when you visit our site.
  • Cookies: small files stored on your device to enhance your browsing experience and improve site performance.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and manage our services effectively.
  • To respond to your inquiries, requests, or support needs.
  • To send updates, newsletters, or marketing materials (only if you have opted in).
  • To analyze website usage and improve our offerings.
  • To comply with legal obligations and safeguard our rights.

4. Sharing of Information

Neowell does not sell, rent, or trade your personal information. We may share data with:

  • Trusted service providers who help us operate our website and business.
  • Legal or regulatory authorities when required by law.
  • Business partners and affiliates for legitimate business purposes, under confidentiality agreements.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, while we strive to use commercially acceptable means to protect your data, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. You may also opt out of marketing communications at any time by contacting us directly at info@neowell.africa.

7. Use of Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

8. Links to Other Websites

This website may contain links to third-party websites. Neowell is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

Neowell may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@neowell.africa
Phone: +254 (0) 723 022702
Website: www.neowell.africa